Full audit of existing PBX model, trunk count, extension inventory, call flows, and IVR scripts — documenting everything that needs to be replicated in the new platform.
We procure and configure SIP trunks from Tier-1 carriers with number porting, DDI mapping, and fallback routing to ensure calls never drop during transition.
New IP-PBX runs alongside the legacy system until full cutover. Each department migrates on its own schedule — typically floor by floor or team by team.
We handle the full number porting process with your existing carrier — including LOA paperwork, porting dates, and post-port verification for every number.
Document every extension, IVR tree, ring group, and trunk. Identify features that need replication and those that can be improved.
Recommend an on-premises IP-PBX, hosted SIP platform, or hybrid based on your size, budget, and internet bandwidth.
New system installed and tested alongside legacy — staff can use both during the transition period with no service interruption.
Scheduled cutover during low-traffic window. Legacy hardware decommissioned only after 2-week verification period confirms zero issues.
Our engineers are ready to design a solution tailored to your requirements. Let's start with a 30-minute discovery call no commitment required.